92% are satisfied with the service they've received
93% think the service is easy to use
76% recommend us to their friends
75% frequently prefer using Wonga over traditional sources of credit
(Data from online customer survey, 2008)
Please accept my thanks to yourself and your company. I was at first dubious about using an online service in this way and did not expect the level of service I received. You did exactly what you you said you would and in a very efficient manner. The cost of using your service compared to other providers is night and day. I did not have to worry about cheques clearing, high costs, uncertainty and of course wasted time. The simple trust relationship you use is such a refreshing change and the cash was available almost immidiately! A first class service, more service sector companies should take a leaf out of your book : ) 
I read the news item (Guardian interview with our CEO) with interest and wish I had sooner, as I would have left a comment. I think that some internet companies are not as customer focused as Wonga - it does make a difference in terms of loyalty.
There were a few critics but also some very positive remarks and I would have to say it really depends on your own circumstances if Wonga is right for you. From my perspective Wonga has saved me money, which some may find hard to believe, but it has and probably will in the future.
For several months I reduced my working hours to accomodate a degree course and obviously that means a reduction in income. Now the most important aspect here is to ensure that all direct debits and commitments were paid on time, which they were thanks to Wonga. If they had not been I would have had all manner of bank charges which, as some people have unfortunately found, can easily run into 100s of pounds if not more. Using Wonga also I believe helped preserve my credit rating.
The biggest win for me was booking my flight to the States. I found a great deal with an airline but did not have the cash. If I didn't get it quickly I would not get the discount. I took out a loan with Wonga and saved myself about 280 pounds. That just about covers all the interest I have paid in the last year … A Win-win situation for me!
As I said at the begining, it depends on your circumstances but used responsibly it can be a better service than the high street banks, it is fast and a service that is reliable. Good luck team and my personal thanks.
I cannot believe how short the whole thing is from application to the payment! 
I was surprised by how quick and stress-free it was. The forms were straight forward and you were quick in reaching an answer. 
Where have you been hiding??? That is the question! Your website is exactly what most people are looking for when they need emergency cash because you provide a completely, and I mean completely, instant solution (love you xx). But the problem is awareness. I spent over 3 hours today looking for a site like yours and applied to other loan companies and brokers before tracking you guys down. So please, for the sake of other human beings like myself, get yourselves out there on the www! I know it would benefit you too. 
I would like to thank you for the positive and fast service I’ve received today. I’m looking forward to receiving my loan and you have no idea how much this is going to help me. I really appreciate it and I’m going to recommend this service to everyone! 
I have been getting loans from one of your competitors for over a year and I am stunned by how much easier and efficient your process is. 
OK, thanks a lot anyway. I applied for a bank account and was turned down recently as I've only recently arrived in the country. I will also get my report and check it out as you suggest. I know I have been turned down but I just want to say that your website and company are cool. Two reasons: one is that its very easy to use and very friendly, to the point of having a conversation with the web page almost!!! And secondly because you bothered to email and try and help me, I really appreciate it. Thanks very much and have a good day x!
I couldn't believe how quick it was to apply – I was expecting to send documents by post or fax. I will be returning, of that you can be sure. 
Hi, I just want to say thank you for your super fast service, to be honest im absolutly gob smacked how quickly it took to transffer the funds, considering I only applied 20 min ago. I will most certenly be recommending you to anyone i know in need of quick funds. A* Service!!! Many thanks. 
I would like to take this opportunity to say that I was very impressed. I found the clear and concise information given to the customer through the sliding scale before commencement of application very useful. After visiting many other cash advance sites, which unlike yourselves request document faxing prior to approval, getting the money I needed quickly was a dream! Thank you. 
Thanks for making things so easy - I have had a few problems with my car and needed a bit of extra cash. I found your site and kept looking at it for days thinking 'yeah I bet there's a catch somewhere'! In the end I can't believe how easy it was and it was all sorted in 15 minutes. I will recommend you to others. 
I couldn’t believe how simple and quick the application process was! My cooker has decided to give up on me. No paperwork, no references, no hassle and an instant decision - perfect. 
I was really in need of some cash for ten days and no other company could give me a deal this simple. 
What a superb service, the fastest and cheapest of its kind. My loan is now in my account, just over an hour after I applied. It may even have been in sooner but I've only just checked. Many, many thanks. 
I can't believe how fast you processed the payment of my loan. I work in the database industry and I must say I'm impressed! 